Your position:Home> Contact>FAQ

Contact

ATTENTION:

Recently, some customer’s email account is hacked, and the fraud get information in their email record, then pretend to be ARI staff to keep contacting, and provide a false account to our customer to pay. Please pay attention to this cheating case.

ARI have the following company accounts, please confirm before you arrange the payment.

China CITIC BANK A/C: ARI MEDICAL TECHNOLOGY CO., LIMITED

HSBC BANK A/C: ARI MEDICAL TECHNOLOGY CO., LIMITED

CHINA CONSTRUCTION BANK A/C: ARI TECHNOLOGY GROUP CO., LIMITED

BANK OF CHINA A/C: ARI MEDICAL TECHNOLOGY CO., LTD.

PayPal A/C: WJC666@HOTMAIL.COM

For “western union” or other special method of payment, please contact with us to confirm if you have any doubts, all our company email is with the mail domain name “@ari-cn.com”, and all contact information on this website is genuine and available.

 

Q: What is the minimum order that we can place?

A: We expect your minimum orders to be of at least US$ 1000. However, we understand that customers need to place smaller sample orders in the beginning in order to test market of our products. Samples against cost are available on request.

 

Q: What are your payment terms?

A: All payment should be made in US dollars, for other International currency, we will specify in the proforma invoice sent to you. We provide the following options for payment:

Full Advance Payment: This method is most convenient for all orders as it minimizes the bank charges involved in other methods of payment. You may arrange Telegraphic Transfer (TT) or Wire Transfer in your bank to our company account under intimation to us.

Part Payment in Advance: For larger orders, we expect that you send 30% down payment in advance. Balance payment is payable before shipment. You may arrange Telegraphic Transfer (TT) or Wire Transfer in your bank to our company account under intimation to us.

Letter of Credit: We expect Sight Letter of Credit against bulk orders. This method involves considerable Bank charges. All Bank Changes as per the terms of Letter of Credit, must be to the account of the buyer.

PayPal, Western Union, and Credit Card: We accept small payment by PayPal or Western union, the credit card can be used through our PayPal invoice.

 

Q: Please give some information on Shipping mode and charges?

A: The normal mode of shipment are "Sea Freight" and "Air Freight". However we also use Courier, DHL, UPS, FEDEX, EMS etc. upon requests from customers. It is your option to ask for prices inclusive of shipping costs or we can send the goods to customer’s forwarder on "Freight To Collect basis".

The shipping charges vary according to the size of shipment, destination and Mode of dispatch. So please inform us the exact quantity, destination and mode of dispatch preferred by you, then we can provide the accurate quotation.

 

Q: How can I get a Quote / Price List / Catalogue ?

A: Please fill the “Enquiry List” or “Message Box”, or send email to us, and it is better to write more details about your needs, then we can reply you with more information you ask.

ARI will offer quick and detailed response within 12 hours.


Q: What "ARI" means?
A: ARI takes its name from the first three letters of the word: "Arithmetic", It means the precision and accurancy of our medical equipments, We are committed to provide the best products to the world for human health.

Copyright © 2001-2023 ARI Medical Technology Co., Ltd. - ARI Technology Group Co., Ltd. All Rights Reserved.